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FAQ |
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Credit Cards & Payments |
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Booking Online - Do I need a credit card?
In order to book online you will need a valid credit card (we only accept Visa or MasterCard) or if you are booking from the UK for accommodation in the UK we accept debit cards (only switch) . You can not book another way. |
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What amount is taken off my card upon booking, and what is it for?
When you book with Look4 Lodging, we process a 10% deposit (downpayment) This amount will not be refunded to you on arrival at your accommodation, but acts as a part payment. The balance of of your accommodation as shown on your booking confirmation is due on arrival at the accommodation premises.We do not charge you a separate booking fee like most other online booking sites.Our service is free. |
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If I don't have a credit/debit card can I still book?
No. Unfortunately you can only book using a credit card or if booking within the UK , you can use a debit card (switch only) . |
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Can I use someone else's credit card if I do not have one?
Yes, as long as you have their full permission to use their card, then it is ok. You would need to make the card holder aware that if you are a no show, or do not cancel within the cancellation time, the credit card will be charged for the first nights stay. |
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If I am getting a credit/debit card error while I am booking or waiting for my confirmation,
what can I do?
There may be some reasons why your credit card transaction will not go through. Please check the following and try again:
- There may be insufficient funds to cover the transaction being booked or there may be a problem with your card, please check with your bank.
- Your details that you have filled in may not be complete.
- Please check that this is not the reason and try to complete your transaction again.
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What are the current exchange rates?
The most up to date currency information is provided by www.xe.com |
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Booking online |
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Can I book over the telephone or by email?
We can only process online reservations through our website, www.look4lodging.com. All of our availability is shown there. |
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Do I need to book in advance?
We would recommend that you book far in advance in order to avoid disappointment and to make sure they have availability. Many places to stay are booked up well in advance during high season, weekends, holiday periods or during special events. |
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Can you check availability for me?
No. Please use the enquiry form on this website. After clicking the location where you would like to stay and chosen the dates, all availability is shown at the place you would like to stay at. |
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Can you give me directions and contact details of the premises before I book?
Yes, we can provide the address of which you can view on our website. Unfortunately we are not able to provide telephone details for the accommodation providers, but once you have made a booking and you receive confirmation, you will be provided with contact details in order to contact them for directions. |
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Your booking |
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What do I do if I make a mistake in my booking?
If you have accidentally made a mistake in your booking, whether it's booking the wrong rooms, or the wrong dates, you do not have to rebook, just contact the accommodation provider directly and change your bookings with them. |
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Please remember that deposits are non refundable so please give care when booking your room. You are shown full details of the booking before providing your credit card. |
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Can I cancel a booking or amend my booking on Look4lodging.Com
No, if you need to cancel or amend your bookings you would need to contact the accommodation provider and do so directly with them. We are not able to do this for you. In the event of a cancellation you need to give 48 hours notice, or the accommodation provider will charge you for the first nights stay (though we suggest to check the any special terms before booking as this may differ). In any cancellation or amendment please be aware that the deposit is not refundable. |
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I have a problem with an existing booking already made
For a problem relating to a specific premises you should contact the accommodation providers directly. If you experience problems with using the Look4lodging.Com website then let us know and we will look into it. |
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