Data Protection and Privacy

 Overview
 1. We offer a information service to make bookings in Bed & Breakfast,  Hotels & Guesthouse worldwide. This includes online processing of  payments, back-end office administration of customer details, and  processing of confirmed transactions to hostel properties.
 2. We operate a free monthly newsletter for our customers to advise of  interesting articles and facts from our industry.
 3. We arrange free e-mailings from time to time, advising of cost savings in  the travel industry.
 4 . We offer our customers the opportunity to add a rating to the hotels,  ensuring the quality of our content, whilst giving you the user an  opportunity of feedback.

 Personal Information
 In each of these circumstances above you will be required to enter  personal information of some kind (later described), to process these  transactions, to assist the personalisation of our service to you and  enhance the experience that is look4lodging.com.

 In some cases we may require to collect personal information. We value  your trust in this matter and wish that you understand how we treat this  personal information. We reassure you that we take such matters seriously  and hope that within this statement it is clear exactly what happens to this  information you provide

Common FAQ's

 You Decide What Information To Provide
 It is important to note that we only collect your personal information when  it has been volunteered by yourselves. We provide you with a clear process  so that it is easily understood as to why you are entering personal  information. At all times you are aware when submitting such information  and at no times do you provide information that may be later reused for  any other purpose.

 How do we, when, and what do we do with your data
 There are two main areas in which we collect your data. We will separate  these circumstances now.

 Personal information
 It is necessary to collect your personal information here, simply to process  the transaction you require. We may collect your name, email address,  telephone number etc.

 From here we are then able to confirm your reservation with the relevant  accommodation provider. The data is then stored in our back office  administration and may be recalled for internal administration matters,  such as reporting or responding to enquiries.

 Credit card
 We will also collect your credit card number, expiry date and other relevant  details such as security number, your name etc.

 A deposit is taken to confirm your reservation and it is necessary then that  we collect your credit card details to process this. Please see our credit  card statement later in this report for more information on our high level of  security here.

 In both cases, information is provided to the accommodation provider to  complete the transaction.

 By volunteering your information here we will not contact you for any  matter other than the reservation itself. We may use details here to send  you our subscribed services.

 We offer you a free service to receive updates and cost saving  opportunities in the accommodation or travel industry, as well as our free  newsletter that can be mailed to you.

 In each option we are required to collect your personal details such as  name and email address. This helps us to personalise our communication  with you and to send only relevant information. This information is then  simply collected and stored in our back office administration.

 This information is recalled for administration purposes, for each mailing,  i.e the monthly newsletter. You can of course unsubscribe at any time if you  wish to discontinue receiving offers.

 Unsubscribe
 You have the option to unsubscribe to our services at any time. We will also  promote this option available to you whenever we communicate our mailing  services, i..e newsletter, e-mailing. You can also unsubscribe at any time by  using our contact page.

 Other collected information
 Technical information may also be collected i.e. IP address, operating  system, browser software etc. whilst you are on the site. This is quite usual  and this information is used only for our internal statistical purposes, like  recording where our customers are coming from. This does not include  personal information and we do not collect personal information in this  way.

 We use cookies for each visit to our site. A cookie is a type if id tag that is  placed in your computer's hard drive each time you visit a website. This  does not take up heavy space on your pc, but what this does do is enable  websites to recognise you when you when you are on a site. For example,  once you are logged in under a password and login and then click to go to a  new page, the website will not ask you for your password again because  from the cookie it can recognise that it is still you on the site, until of  course you log out. HostelBookers use cookies to remember you if you ever  come back again.

 Consent
By subscribing you consent to receive from us email offers, news or relevant information. You of course have the option to unsubscribe at any time. By volunteering the entry of your personal information you consent for us to hold and store this data and to administer where necessary, as laid out in this privacy statement.

Third parties
We are required to pass accommodation providers your information on your behalf, in order to finalise the booking process.

Look4lodging may contract a reliable third party to facilitate the distribution of promotions, feedback, competitions details etc.

Storage
Personal data will be securely contained by us and may be used only for those services listed above and for other matters such as internal administration.

Credit card guarantee
We collect, administer and store credit card numbers in order to process each transaction. We are required also to collect other such personal information as the organisation, name, your name etc. This information is held in our back end server, protected by powerful Secure Sockets Layer (SSL) encryption technology.

Contact
At any time we will be glad to offer our assistance to answer any questions or doubts that you may need clearing. Please feel free to contact at any time. Go here to jump to our contact area and post your question online.